Minimum Qualification: 12th Pass & Above
Basic Computer Knowledge required
Male candidates only (as per poster)
As a Telecaller in the bank recovery division, your role involves contacting customers with overdue payments via phone calls. You will explain repayment terms, deadlines, and consequences clearly while addressing their concerns. Your tasks include updating customer information in the database, achieving daily recovery targets, and adhering to legal guidelines. Strong communication skills and resilience are essential to handle objections and maintain professionalism during interactions.
This is a full-time, on-site role located in Jaipur for a Back End Customer Support Executive. The Customer Support Executive will be responsible for providing technical support, ensuring customer satisfaction, offering online support, and handling general customer service tasks. Daily activities include responding to customer queries, troubleshooting issues, and maintaining a high level of customer satisfaction through efficient and helpful support.
This is a full-time on-site role for a Customer Support Executive in the International process at our Jaipur location. The Customer Support Executive will be responsible for handling customer inquiries and complaints through online support channels. The role includes providing solutions and technical support to customers, ensuring customer satisfaction by addressing their concerns promptly and efficiently.
We are looking for passionate and detail-oriented professionals to join our customer service team, where you will engage with customers through non-verbal communication channels such as chat, email, text, social media, and direct messaging. In this role, your primary responsibility will be to provide quick solutions, compassionate product guidance, and professional support to transform standard interactions into exceptional customer experiences. Reporting directly to the Team Lead, you will play a key role in ensuring customer satisfaction and supporting overall team success. The position requires responding to customer inquiries, resolving concerns effectively, maintaining a positive and empathetic approach, and collaborating with the team to achieve service goals. Candidates with a minimum of one year of customer service experience are preferred, although freshers are welcome to apply. Strong written communication skills, computer literacy, typing proficiency, and the flexibility to work in a 24/7 environment are essential. In return, you can expect a supportive leadership team, a diverse and inclusive culture, comprehensive training to become a subject matter expert, and ample opportunities for career growth. The role also offers competitive salary packages, performance-based bonuses, benefits, and a few exciting perks to enhance your work experience.
We are looking for a Customer Support Executive to provide technical support to customers via phone, email, or chat, addressing queries related to software products. The role includes troubleshooting LAN configurations, network connectivity, and other technical issues, collaborating with internal teams for escalated problems, documenting customer interactions using CRM software, and maintaining professionalism in all communications.
International Voice & Chat Process roles in Jaipur. If you are looking to build your career in international customer support, this is the perfect opportunity. Fresh graduates from any stream are eligible, while undergraduates must have a minimum of six months of documented experience in any domain. Candidates should possess excellent verbal and written communication skills and be willing to work in rotational shifts, with night shifts preferred. The work schedule includes 5.5 working days per week with rotational week-offs, and cab facilities are available after three months of training during late-night hours. For the Voice Process, the salary package offers a CTC of ₹32,000 with an in-hand salary of ₹28,800 plus incentives of ₹3,200. For the Chat Process, the CTC is ₹30,000 with an in-hand salary of ₹27,000 plus incentives of ₹3,000.
Ubuy Technologies Pvt. Ltd., a product-based e-commerce company operating its portal ubuy.com, is seeking Customer Support Executives to provide professional, customer-centric support worldwide. The role requires strong communication and active listening skills, excellent writing and typing abilities, and familiarity with CRM systems and social media platforms. Candidates should be graduates in any discipline, comfortable with MS Office tools, and able to handle chats, emails, and customer escalations while ensuring timely resolutions and high satisfaction. The position demands multitasking, adaptability to the dynamic e-commerce environment, following communication procedures and guidelines, maintaining a positive and empathetic attitude, and collaborating effectively with colleagues. Candidates must also be comfortable working in rotational shifts.
Evaluate and audit conversations/transactions (telephone, email, chat) as per client guidelines, ensuring minimal quality variance and meeting productivity standards. Provide detailed feedback to agents using evaluation tools, participate in calibration calls, meet daily volume and productivity targets, complete client-specific training, and continuously enhance skills through internal/external training. Adhere to HR policies, code of conduct, and workplace discipline.